Evaluation of the Medical Specialist Outreach Assistance Program and the Visiting Optometrists Scheme - Final report volume 2

Benefits of store and forward

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The use of store and forward provides significant benefits for dermatology relative to real time telemedicine services. Currently, most models of real time telemedicine require both the patient and a clinician to be present for the consultation with a specialist. Logistically and resource wise, this arrangement is both costly and difficult to arrange. Due to rebates, some dermatologists provide real time telemedicine services, but often ask for high resolution photos and a case history prior to the video conference. The use of store and forward allows the case to be brought forward anytime of the day, it uses higher quality images and responses can be sent back rapidly and made available to the referring doctor at their convenience.